Unicode Accessibility Testing

Unicode can emulate bold, italics, etc. I tested several copy/paste Unicode items from instafonts.io with Android’s built in TalkBack #accessibility program. I don’t have access to iOS; someone else can test that. I’m looking for suggestions for other Android/browser tools https://bsky.app/profile/anthonyscardina.com/post/3lw54z6x5qc2y

𝗨𝗻𝗶𝗰𝗼𝗱𝗲 𝗯𝗼𝗹𝗱
SUCCESS

U𝘯𝘪𝘤𝘰𝘥𝘦 𝘪𝘵𝘢𝘭𝘪𝘤
SUCCESS

𝙐𝙣𝙞𝙘𝙤𝙙𝙚 𝙞𝙩𝙖𝙡𝙞𝙘 𝙗𝙤𝙡𝙙
SUCCESS

🅄🄽🄸🄲🄾🄳🄴 🅂🅀🅄🄰🅁🄴 🄷🄾🄻🄻🄾🅆
SUCCESS

ⓤⓝⓘⓒⓞⓓⓔ ⓒⓘⓡⓒⓛⓔ ⓗⓞⓛⓛⓞⓦ ⓛⓞⓦⓔⓡⓒⓐⓢⓔ
SUCCESS

ⓊⓃⒾⒸⓄⒹⒺ ⒸⒾⓇⒸⓁⒺ ⒽⓄⓁⓁⓄⓌ ⓊⓅⓅⒺⓇⒸⒶⓈⒺ
SUCCESS

🆄🅽🅸🅲🅾🅳🅴 🆂🆀🆄🅰🆁🅴 🅵🅸🅻🅻
FAIL – Does not read it at all
DO NOT USE

unicode blue 🇹‌🇪‌🇽‌🇹‌
In one post, it skipped the word preceeding the blue text, and in another, it skipped the blue text
DO NOT USE

u͟n͟i͟c͟o͟d͟e͟ ͟u͟n͟d͟e͟r͟l͟i͟n͟e͟ ͟
FAIL – reads each letter instead of the words
DO NOT USE

🅤🅝🅘🅒🅞🅓🅔 🅒🅘🅡🅒🅛🅔 🅕🅘🅛🅛🅔🅓 🅛🅞🅦🅔🅡🅒🅐🅢🅔
FAIL does not read at all, renders lowercase text as uppercase text
DO NOT USE

🅤🅝🅘🅒🅞🅓🅔 🅒🅘🅡🅒🅛🅔 🅕🅘🅛🅛🅔🅓 🅤🅟🅟🅔🅡🅒🅐🅢🅔
FAIL – Does not read it at all
DO NOT USE

One thing about me…

one thing about me is that when i see "toxic" behavior – especially coming from my friends – I'm gonna call it out, and I would hope that they would do the same for me. And by toxic, I'm talking about things like racism, homophobia, body shaming, transphobia; stuff like that. ⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-08-06T13:54:44.708Z

one thing about me is that when i see “toxic” behavior – especially coming from my friends – I’m gonna call it out, and I would hope that they would do the same for me. And by toxic, I’m talking about things like racism, homophobia, body shaming, transphobia; stuff like that. ⬇️

⬆️and imma keep it real with you: THERE ARE NO MITIGATING FACTORS! Were you drunk? High? Having a mental breakdown? Those are things that turn your “filter” off. But if you are constantly having to filter out those hateful statements, then the problem isn’t that you weren’t filtering at the time,⬇️

⬆️the problem is that you have that hate deep down in your heart. That’s the problem. No one is perfect and nothing changes over night so take some time and fix yourself. Now why am I bringing all of this up right now? Well a few weeks ago, I called someone out for something hateful that they ⬇️

⬆️said. They sent a wall of text downplaying it, justifying it, and then attacking me for GENTLY calling them out for it. DARVO Deny Attack Reverse victim/offender It was textbook DARVO. I told them my feelings, apologized for making them feel attacked, and told them to take as much time as⬇️

⬆️they needed to think things over and hopefully they would feel like being my friend again and if not then I would respect that. Three weeks go by with zero response from them and then I start getting block notifications that they’re blocking my accounts on here. That hurts, because this person⬇️

⬆️was one of my best friends of all time. I have block notifications turned on here for reasons that make sense given my occupation and other situations, but it also works out well in this scenario, because this person has demonstrated a habit of posting publicly about people that they feel have ⬇️

⬆️slighted them, and I’m no dummy y’all, I was often times skeptical of what they were saying about people after they had blocked them. They’re blocking me little by little on different platforms and have already done some vague-posting about me, twisting facts. No, just because I pointed out a ⬇️

⬆️behavior that you don’t like about yourself doesn’t mean I was “being mean”. Just because you have a condition that MIGHT explain your behavior, does not excuse your behavior. Just because I know you have said condition and didn’t let that give you carte blanche does not mean that I’m against⬇️

⬆️ people with that condition and does not mean that I don’t make accommodations for people with that condition. Posting about it, even in vague was ways, and then talking about “no revenge” and how it doesn’t even bother you… bestie I fear that is contradictory. So I feel that it’s only a ⬇️

⬆️matter of time (if they haven’t already begun) before this person really begins twisting the truth around and slandering my good name. I guess I should unblock all those people in the fandom they convinced me to block just in case they have more info. And I’ll have to wait for my other friends to⬇️

⬆️start telling me when this person is talking shit about me. And when that time comes, as I’ve said, I have the entirety of all of our conversations on every platform archived, so I will have no choice but to correct their misinformation with full context objective truth. And of course sue. ⬇️

⬆️ because my reputation is very important to me. It has a big impact on my professional life and personal life, so yeah I’ll spend thousands on lawsuits to stop this if I need to. If my professional and personal life gets messed up from someone else’s lies – especially professional – that messes⬇️

⬆️with my ability to provide for my family. Dang. That sounds like the last thing someone with any brains would want to do to me. How silly of them. At this point, I’d be content to never hear from this person again, but, unfortunately, they don’t seem content to move on. ⬇️

⬆️oh and also one time they stole one of my memes. That’s kinda fucked up. 🔚

i forgot to mention, the DARVO + isolating is classic narcissistic behavior. Narcissistic behavior indicates the presence of the “wounded inner child”. I’m bringing this up in case the person is still creeping on me and reads this: I really want you to heal. It’s a long arduous journey but it’s ⬇️

⬆️worth it. I would know. And despite the fact that I don’t really like you right now, I still believe in you and know that you can do it. So, in spite of everything, I’m still hoping for all the best for you. (and before anyone jumps down my throat, pointing out narcissistic behavior is not⬇️

⬆️the same thing as calling someone a narcissist or trying to “arm-chair psychiatrist” diagnose someone with Narcissistic Personality Disorder. I would never do that. Anyone can exhibit these types of behavior regardless of whether or not they have NPD. For what it’s worth, I, a lay person, do ⬇️

⬆️ not think that the person I’m talking about has NPD, nor an I qualified to say that they do or do not. 🔚

Verification

Fill out the boxes towards the bottom of the page. The website will never display this information. I just use it for verification.

Comment (Put what kind of phone or computer or browser you’re using)

Name (doesn’t need to be real but it should match how I know you. A username from the website you contacted me on or your first name or nickname if I know you in real life)

Email (Does not need to be real email. fake@test.com is fine if you don’t want to use your real email. I’m not going to keep it anyway)

13 Thermostats!

Is white the right color for these covers? Would black be better? That way it would match the thermostat.

Asthma #HomeAutomation #SCADA #HVAC #3Dprint #SmartHone #Zigbee #Tuya #HomeAssistant #Thermostat

MH1823D
To access the secret menu, turn off the unit with the power button and then hold down the
up and down buttons at the same time. The unit will turn back on.
• Change settings with the up and down buttons.
• Scroll through the menu with the M button
To exit the menu, press the power button.
A photograph of a green wall with a black digital thermostat and a white square around the thermostat. The screen reads 73.5° Fahrenheit. with the set point of 42° Fahrenheit
1 child lock type (00 lock power, 01 lock all)
2 Anti-freezing mode (setting 01)
3 AL,IN,OU (sensors)
4 Imp/Met (01 = imperial)
5 Internal Sensor Calibration (00°)
6 External Sensor Calibration (00°)
7 Temperature Return (01°)
8 High Temp Protection (maybe) (00°)
A photograph of a green wall with a black digital thermostat and a white square around the thermostat. The screen reads 73.5° Fahrenheit. with the set point of 42° Fahrenheit

Is white the right color for these covers? Would black be better? That way it would match the thermostat. #Asthma#HomeAutomation #SCADA#HVAC#3Dprint#SmartHone#Zigbee#Tuya#HomeAssistant#Thermostat

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:30:29.723Z

🧵Gather round chat… did I ever tell you that the guy i bought this house from was evidently a GOD DAMNED LUNATIC? THIRTEEN THERMOSTATS!Thirteen!12 for heat, and one for air-conditioning. This does not bode well for asthmatic me. Let me explain. Air-conditioning lowers the temperature, ⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:22:21.081Z

⬆️yes, but, it also lowers the ABSOLUTE humidity. (Idk and IDC what it does to the *relative* humidity). This makes the waaaay easier for me to breathe.You see, high (absolute) humidity is my biggest asthma trigger. As far as my lungs are concerned, it's like breathing soup. Cooler air with less⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:22:21.082Z

⬆️moisture in it is way easier for me to breathe. Not to mention, cool air is less inflammatory. Also, I sometimes have hot flashes as a side effect of some of the 'roids they got me on, and heat is also an issue because I have P.O.T.S. So, when I'm having difficulty breathing AND my ⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:22:21.083Z

⬆️cardiovascular system decides it isn't going to pump enough blood into my brain, one of the many things I'm gonna do to get out of that crisis is lower the thermostat det temperature, and then immediately start a breathing treatment. When my lungs, heart, and veins are all taking five, me getting ⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:22:21.084Z

⬆️up and doing cardio isn't a good idea!!! Solution: Connect all of those 13 thermostats to a central controller. I should be able to hit one button or say one magic word and all of the heat thermostats turn to 0 and the air conditioning turns on. This way I'm getting the cooler air AND I'm also⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:22:21.085Z

⬆️NOT causing the cold air to trigger 10 baseboard heaters and 2 wall heaters to fight each other! I'm using a combination of apps and protocols and it's still a work in progress, but, for the 10 baseboard heat thermometers, I finally have finalized a solution! Kay 3D printed some thermostat cover⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:22:21.086Z

⬆️and I installed several MH1823D baseboard heat smart thermostats. They connect via Tuya/SmartLife into my Home Assistant instance and also into Google Assistant. I've got four more of those to go. Then phase 2 is for me to locate the smart thermostats I got for free like four or five years ago⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:22:21.087Z

⬆️ because it's one of the ones that replace normal thermostats, and it can control the air conditioning. Phase 3 is to figure out how I'm going to hack the wall heaters. They're basically space heaters built in to the wall. I guess I can set them for maximum heat, but run their power source ⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:22:21.088Z

⬆️ through more of those MH1823D thermostats, so that way the smart thermostat is what's deciding if the dumb wall heaters should turn on or not. Phase 4 is the final phase, and I do not know what that's going to entail. This phase is having an additional air conditioner installed. Maybe on of ⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:22:21.089Z

⬆️those fancy Mitsubishi wall air conditioners. This is because the previous owner had ZERO air conditioning in the basement, and, because this is a partially exposed basement (i.e. party basement) it gets up to 80°F/27°C in the summertime, so, especially for an asthmatic like me, that's unacceptble⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:24:07.051Z

⬆️not to mention my server equipment is down there. In the winter time, i only need heat for 8 or 10 weeks because leaving the server room door open heats the entire basement. So anyway, if I'm getting a fancy, futuristic Mitsubishi turbo air conditioner, I'm betting it's going to have the ability⬇️

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:25:23.663Z

⬆️to integrate into one of my remote control things. Zigbee? Tuya? Google? Home Assistant? Something else? Anyway, here's what the cute little thermostats look like with their cover. (is white the right color for these? would black be better?)🧵🔚

⍼ Tony 𝘕𝘰𝘻𝘦𝘋𝘪𝘷𝘦 Scardina (@anthonyscardina.com) 2025-06-07T18:27:45.677Z

Phone tracks satellites?

In 2103 or so I wanted my cellphone to track satellites in real time.

It was a budget phone in 2013 and I had no money to pay for an app.

I downloaded a free windows executable to my Linux server (a dumpster laptop) and got it to run in W.I.N.E.

Then I ran a Linux distro on my budget phone in a chroot jail

Then tunneled the X window manager via an SSH connection from my cellphone to the server

Then I tracked satellites with my phone… in real… time in class… in 2013.

“But Tony, what if you got in trouble for playing on your phone?”

In 2013 I was going to a for-profit (yuck) university for computer networking. The class was about client/server networking. When I got “caught playing on my phone”, I showed the teacher with a big dumb grin on my face. Then he gave me extra credit.

A while later, one of the students got called out by the teacher because one by one he was distracting all the other students with whatever was on his laptop screen.

The teacher said “alright, turn your laptop around. Let’s see what’s on the screen.”

It was the Doritos Locos taco on Taco Bell’s “coming soon” wesbite.

“Holy shit!” yelled the teacher and he immediately pulled the website up on his laptop, projecting it on the wall where the slide deck had been, and the whole class analyzed the future taco

Bad Dream Last Night

in my dream I was too far from home and had to pull over. I figured out which way the targets were and got behind a wall. two girls were coloring on the ground. i heard gunshots in one of the nearby houses. lightning on a clear day. The sun came up casting shadows. more lighting. another sunrise.⬇️
https://bsky.app/profile/anthonyscardina.com/post/3ljs2d6jxf22y

⬆️ They kept coloring. fully exposed to the light from the “sunrise”. I wasn’t shielded like i thought i was and a couple of them blasted me in the back. It felt hot at first, as you would imagine. then numb and then like something wet and heavy was stuck to my back. it was my back, dead now and⬇️
https://bsky.app/profile/anthonyscardina.com/post/3ljs2izroqc2y

⬆️ already beginning to slough off. No point in telling them. Let them have this happy moment. If a shockwave didn’t take us out in the next few minutes, we had about 12 hours tops at this point. I thought about my own kids. Curiosity got the better of me and i turned around with my eyes basically ⬇️
https://bsky.app/profile/anthonyscardina.com/post/3ljs2kywkpc2y

⬆️closed. i saw two mushroom clouds. wasn’t sure what one was over top of, but the other was some steel mill shipping ports. We’re close to an army base; when that gets bombed we’ll be vaporized. my kids are near an industrial center so they’ll meet the same fate. I tried not to think about them ⬇️
https://bsky.app/profile/anthonyscardina.com/post/3ljs2oofazk2y

⬆️ I wondered if the nightmares i had as a little kid about UFOs in the sky seeing me and taking me away were some kind of omen – lights in the sky taking people. I wonder if this is what the Palestinians experience. The kids stopped coloring. “hey mister” one of them said. my alarm clock went off⬇️
https://bsky.app/profile/anthonyscardina.com/post/3ljs2sdf3r22y

⬆️ and I’m in bed. There’s no nuclear war. I’m safe. my family is safe. roof over our head. lights on. heat. food. television. Internet. I’m gonna get stressed about stupid stuff like Excel spreadsheets and bills instead of being vaporized with no one but frightened strangers around me. 🔚
https://bsky.app/profile/anthonyscardina.com/post/3ljs2wo5fm22y

Frustrating, Frightening, even Dangerous!

A thread from my Bluesky. The first post in the thread is linked below.

It’s frustrating when I call my ISP’s tech support and 𝗜 have to walk 𝘁𝗵𝗲𝗺 through the process of getting me to the right person (usually by proving them wrong). I can live with 𝐟𝐫𝐮𝐬𝐭𝐫𝐚𝐭𝐢𝐧𝐠. 𝐅𝐫𝐮𝐬𝐭𝐫𝐚𝐭𝐢𝐧𝐠 is probably not going to kill me. But this thread isn’t about my ISP, it’s about my doctors⬇️

https://bsky.app/profile/anthonyscardina.com/post/3lhvwvdrn7c2d

⬆️When I call in to my doctor’s office because part of MyChart isn’t working, it’s not my health care provider (et al)’s job to fix it. No one in that office is their because of their IT training – they’re there to provide healthcare, not technical support. HOWEVER, since they are compelling their ⬇️

⬆️ patients to use MyChart, it 𝒊𝒔 their job to g͟e͟t͟ ͟i͟t͟ ͟f͟i͟x͟e͟d͟. Not to fix it, but to get it fixed. Why? Because they are the healthcare provider, and this is how they are providing healthcare. So when I call in to a doc’s office, and 𝑰 have to walk 𝒕𝒉𝒆𝒎 through the process of how 𝒕𝒉𝒆𝒚 open a ⬇️

⬆️ support ticket with MyChart, it’s more than just frustrating. See, I don’t know the “qualifications” of the person that answered the phone, and it doesn’t matter. They did not know their office’s procedure for when a 𝒑𝒂𝒕𝒊𝒆𝒏𝒕 cannot access this 𝗺𝗮𝗻𝗱𝗮𝘁𝗼𝗿𝘆 part of 𝒉𝒆𝒂𝒍𝒕𝒉𝒄𝒂𝒓𝒆 that they are 𝒑𝒓𝒐𝒗𝒊𝒅𝒊𝒏𝒈.⬇️

⬆️ Who’s fault is that? Leadership. It’s the managers’ jobs to make sure that the people are trained, and middle management’s job to make sure the managers have the training material and time to train, and upper management’s job to make sure that the resources (money) are available for training. But⬇️

⬆️What am I getting at? If the entire office staff (this is the case) does not know that they are supposed to open a support ticket, what else don’t they know? What if a patient has symptoms so bad that the doctor said “we need to watch this like a hawk. wear this monitor for x amount of time ⬇️

⬆️ starting today because we need results as soon as possible.” and the nurse gives the patient the wrong monitor AND wrong instructions, delaying subsequent tests and procedures when TIME IS A FACTOR? This is what happened to me in January. What if it wasn’t a heart monitor but the wrong med or ⬇️

⬆️ medication instructions? What if certain meds were supposed to be stopped before a test, but the instructions were incomplete and ambiguous so the meds weren’t stopped and the test results were skewed? That also happened to me. It’s the provider’s OBLIGATION to make these instructions clear ⬇️

⬆️and educate patients on their medication usage. So now back to the office that doesn’t know their proper procedures. One can make assumptions, but, how do I 𝑲𝑵𝑶𝑾 that my cardiologist isn’t also unaware of procedures? He could be performing heart surgery on me one day! So it’s beyond 𝒇𝒓𝒖𝒔𝒕𝒓𝒂𝒕𝒊𝒏𝒈 ⬇️

⬆️ it’s dangerous. Dangerous to the patients health/well-being/life. It’s literally a matter of life or death for patients with life-threatening illnesses. American Government: This is not how you build a country that wins. If your citizens are all sick and dying, sure it helps them stay indebted ⬇️

⬆️ to your “interests”, but what about when TheBoogieman™ finally comes and invades with millions of people? Who’s gonna protect your little bunkers once the military is overrun? Not the general population! they will all be too sick, or already dead, or just exhausted. 🔚

LINUX: I wanna set the record straight (This is about Linux)

Bluesky (https://bsky.app) is supressing this message for some silly reasson. I was able to copy/paste it from Clearsky at https://clearsky.app/anthonyscardina.com/history

I wanna set the record straight (maybe I make it a blog post as well) IDGAF personally what desktop operating system someone chooses. Period. If I see someone complaining about something stressing them the hell out, I would be remiss if I DIDN’T recommend an operating system that would solve that⬇️
https://bsky.app/profile/anthonyscardina.com/post/3lhjkxxbpec26

⬆️problem they’re having AND I’m happy to walk them through the switch. As someone with years of training, education, experience, and expertise, it is my DUTY to reach out. It’s EVERYONE’S CIVIC DUTY to help their fellow human, and this is just one of the ways I do that. If this makes me a ⬇️
https://bsky.app/profile/anthonyscardina.com/post/3lhjl4rglvk26

⬆️ “reply guy” , then the professional in me says “so be it” but honestly the correct answer to me being labeled a “reply guy” is actually”eat shit and die” because A RISING TIDE LIFTS ALL SHIPS! Do not fucking keep that tide low and think that there are not repercussions to harming the overall ⬇️
https://bsky.app/profile/anthonyscardina.com/post/3lhjla3q3kk26

⬆️mental health of those individuals by suppressing the solutions to their problems, and thus harming the over all health of society! But what DOES piss me off? What fills me with righteous indignation? Is asshole mother fuckers that spread misinformation and misinformation about those solutions. ⬇️
https://bsky.app/profile/anthonyscardina.com/post/3lhjld77knk26

⬆️ Sometimes it’s not intentional, sometimes it is, but it is always someone implying that they are an expert when all they know is that it did not work for them flawlessly on the first try. This does not paint a complete picture, and dissuades people from using the solution that’s going to in the ⬇️
https://bsky.app/profile/anthonyscardina.com/post/3lhjlgqabys27

⬆️ long run better their mental health. and why do they do this? to boost their own ego? either consciously or subconsciously. they think that’s a good enough reason to further someone else’s suffering, no matter how minor? For those people, IT’S ON SIGHT! (where’s the Minecraft legal disclaimer?)🔚
https://bsky.app/profile/anthonyscardina.com/post/3lhjlje5kpk27

Bonkers customer support

This was just bonkers

Hi, you’re in the right place for customer service support.
You can tell us what you need in your own words. How can we help you today?

T i want to talk to a human

We understand your need to speak with a human representative. Would you like me to connect you with a customer service associate?

T Yes, that’s right

Got it.
We can still solve a lot of issues quickly. Please give us a try to see how we can help. If we can’t solve your problem here, we’ll be happy to get you to an associate.

T Connect with a Customer Service Associate

There are a few ways you can get help. You can visit Customer Service Home, or we can connect you to an associate. What would you like to do?

T Chat with an associate now

An associate will join the chat.

A Anmol has joined the chat

A Hello There, Hope you are doing well. My name is Anmol and I’ll be glad to assist you today.

T An Amazon driver parked in the road at my driveway, messaged me asking how to access my address, and then left before I could reply
i don’t understand the problem
it’s just a driveway
there’s no gate or anything

A I’m sorry for the inconvenience cause to you.

T Amazon was here two days ago with no issues

A We certainly did not expect this to happen with our valuable customer.
But please be assured I will put my all efforts to make you happy and satisfied in this case.
Could you please help me with the order Id?

T i’m looking for it

A Yes sure.

T Ordered on January 21, 2025 Order# [REDACTED]

A Thank you for the information.
Please allow me a moment to check this for you.
CENTROPOWER 5-Pack 4K HDMI Cable 6 Foot – 18Gbps High Speed HDR, 2160P, 1080P, Ethernet – @60Hz 2.0 HDMI Cord Black – Audio Return(ARC) Compatible UHD TV, Blu-Ray, Xbox, PS3/4, PC, Apple TV
Is this the item?

T That’s one of the items

A Thank you for confirming.
Please allow me a moment.

T Order # [REDACTED]
that is another number for the same delivery
I don’t know why there’s two numbers

A Thank you for the information.

T It’s very frustrating

A Please allow me a moment.
As I have checked the details and found that your item is delayed in transit and you can expect the item to be delivered within 24 hours
However, as you are our valuable customer and got inconvenience So in this case we will help you with the full refund of the item once its delivered as an apology and you can keep the item as well
Would that be fine?

T hold on
let’s look at this problem again
the driver parked his car at the end of my driveway and said he could not find it
does that sound realistic to you?

A Yes, I can understand your concern

T do you think he will decide to “find” it tomorrow?

A Also I’ll take this as a feedback and will make sure so that this will not happen again with you.

T how do I know the next attempt he isn’t going to do the same thing?

A Please be rest assured

T how do I know the next attempt he isn’t going to do the same thing?

A You can expect the item within 24 hours
Please be rest assured

T how do I know the next attempt he isn’t going to do the same thing?
i have video of him just sitting there

A Within 24 hours

T he said he couldn’t find it which I don’t believe
because he was right there
tell me how you know he won’t do the same thing again tomorrow stop repeating the same thing over and over i want a real answer

A Please do not worry
Please don´t worry team will try to deliver the item as soon as its possible
Please be rest assured
And once your item is delivered reach out to us back and we will help you with the full refund of the item and you.
Would that be fine?

T Stop saying “Please be rest assured” because you’ve done nothing to assure me

A We will issue full refund of the item and you can keep the item for free
As an apology

T that does not help if he refuses to deliver it!

A Please do not worry team will try to deliver the item as soon as its possible
Also I’ll take this as a feedback and will make sure so that this will not happen again with you.

T you are not helping me

A I am sorry for the inconvenience

T please connect me to someone that can help me

A Even if I transfer this chat to my supervisor, they will be having the same resolution, as we all share the same resources.
Do you still want me to transfer?

T i said connect me to someone that can help me. if your supervisor cannot help me, then connect me to someone else

A Do you still want me to transfer?

T transfer me to someone that can actually help me


Anmol has left the chat

N Neha has joined the chat

N Hello Tony,This is Neha. I am one of the available supervisors. Please allow me a moment so that I can check the previous conversation and help you in best possible manner.
Thank you for waiting.
I am sorry to hear that you have not received your order yet.
I can sense your disappointment in this regard,I am so sorry for this experience

T that’s not the point.
it is NOT because it’s late

N That’s definitely not what we want our customers to experience, even I am personally feeling embarrassed due to the driver error we are losing the valuable customer and I know you’ll be so disappointed.
I can understand your concern.

T it is because the driver sat at the end of my driveway and said he could not find it. I NEED A SOLUTION TO COMMUNICATE TO THE DRIVER
NEED A SOLUTION TO COMMUNICATE TO THE DRIVER
NEED A SOLUTION TO COMMUNICATE TO THE DRIVER

N just to confirm, have you face the same issue with any of your previous orders these days?

T Yes.

N Did the carrier mentioned the same thing during the delivery?

T yes

N My apologies that you’ve had this experience. But I request you to keep faith in me as I’m going to do my best to resolve the matter for you.
Please allow me a moment

T it was Amazon both times. And both times other Amazon deliveries were delivered by amazon drivers the days before and after

N Thank you for the information.
Please allow me a moment
I am working on it
Please allow me a moment
Thank you for your patience.
I am sending you a link via email please click on that link ad pin your location once

T ok

N Have you received the Email?

T no

N Please allow me a moment
[REDACTED]
you can use this link to update it
please update it now while we are on chat and confirm once done

T the pin is already in the correct place
it’s pointed at my house

N have you updated the delivery instructions as well?

T I put in the instructions that it’s just a normal driveway directly across from [REDACTED] Road

N Okay
Please allow me a moment
I am working on your issue
Being a supervisor ,I have taken your feedback on this and We will make sure that this will not happen again and carrier should follow all the delivery instructions added in your registered account so the future orders will get delivered at the correct shipping address and you will not face the same issue again in future
In this case I can reschedule the delivery for the order for Jan 24 also I will add the note for the carrier mentioned to deliver the order as early as possible followed by the delivery instructions
Also
In order to compensate for the inconvenience caused,I can issue $30 refund on the card you have used to pay prime
Would that be helpful?

T I need some extra steps to be taken. I want the driver to contact me BEFORE he arrives so that I can go outside and flag him down because evidently he is blind

N Have you added the phone number in your amazon registered account?

T yes

N Thank you
I am working on it
Please allow me a moment
I am working on your issue
I have added the note for the carrier mentioned to contact you before the delivery also I would request you to update the same in your delivery instructions as well
so on each and every delivery the carrier will contact you once they will reach at your address for delivery

T If I don’t answer will they still deliver? What if I miss the call because I’m on a work call?

N No

T i DO NOT want to be contacted on each delivery
just this one with the troubled driver

N Ok
Kindly allow me a moment

T so if they call while i’m on a work call then I can’t get my package? That’s insane. I do not want that
I don’t understand what the problem is
it’s just a normal driveway with two signs on each side that say my address
it even has reflectors and drive way markers
no one can miss this driveway
what did the driver say was the problem?

N I completely understand your concern

T what did the driver say was the problem?

N In this case I will add the note for the carrier

T what did the driver say was the problem?

N I have mentioned the tracking updated as Carrier is unable to gain access to front door to deliver the package.

T that’s what it said? Unable to gain access to front door to deliver the package?

N Yes, thats what the carrier updated for this order

T How can I talk to the driver? Or the driver’s office? So I can tell him how to find me

N In this case I have added the note for the carrier mentioned to call you once the order will be out for the delivery also I mentioned them to strictly follow the delivery instructions

T wait wait wait

N Sure

T you said if I don’t answer the phone they won’t deliver the package and then I told you that won’t work because if i’m in a meeting or on a work call i cannot answer the phone and I asked you to un do that

N where did I mentioned that?

T
#################################
so if they call while i’m on a work call then I can’t get my package? That’s insane. I do not want that I don’t understand what the problem is it’s just a normal driveway with two signs on each side that say my address it even has reflectors and drive way markers no one can miss this driveway what did the driver say was the problem?
###################################
just scroll up to find it in the chat but i copied / pasted it for you

N Tony, have you checked what I have just mentioned above?

T ***so if they call while i’m on a work call then I can’t get my package? That’s insane. I do not want that ***
checked what?

N I mentioned the carrier will follow the delivery instructions and incase you wont answer the call the order will still get delivered

T that’s not what you said. I’m looking right at what you said and that isn’t it

N please dont worry we will surely work on it and take care the order will surely get delivered by tomorrow

T so if i don’t answer the call they will still deliver it?

N Yes
they will

T ok

N Also
Being a Supervisor, I never share any wrong information with our customer and never speculate.

T you’re not perfect so don’t tell me you never make mistakes

N I am sorry if you feel that way.
But I am doing my best to help you with this

T are you saying that you never make mistakes?

N I mentioned I am doing my best to resolve the issue in best way
In order to compensate for the inconvenience caused,I can issue $30 refund on the card you have used to pay prime
Would that be helpful?
I can assure you that such instance does not occur usually. But we take each instance very seriously and try our best to avoid it happening in future.

T You said ” I never share any wrong information” which implies you don’t make mistakes

N we will try to improve our services and will try that this will not happen again

T i don’t care if you think you’re perfect or not that does not help me

NTony, that means I never share any wrong information with any of our amazon customers
I always share the accurate information which I can see on my end

T not even by accident?

N I’m the supervisor and working here with Amazon from very long. You can mark my word as a surety.

T You actually think that because you’re an Amazon supervisor that you are incapable of making mistakes? WHY IS AMAZON SUPPORT SPEAKING TO ME LIKE THIS??? Am I in the Twilight Zone or something?
HUMANS MAKE MISTAKES are you human? Yes? Then you are capable of making mistakes.

N Yes, I’m a human being and I do commit mistakes sometimes but here now I am working and assisting you as supervisor and I am sharing the exact details I am getting on my end regarding this order
Also as you didnt confirm for $30 refund on the card you have used to pay for prime , I am not adding it without your consent as here in amazon we never take any action on customers account without their consent

T I’m glad you can admit that you are human just like everyone else and can make mistakes. This conversation is absurd

N My apologies again for this situation; I sincerely hope you give us another chance to prove the quality of our service.

T sure send me a refund but my main concern is that I get the packages

N I am also a customer at some point and I understand completely After paying extra for any service and when we don’t get that service, it hurts emotionally and financially to everyone, I do respect your hard earn money.
and your precious time as well*
Please be assured, we will take care you that you won’t face the delivery issues with any of your future delivery also your order will surely get delivered by tomorrow
without any further delay
we will surely take care of it
As a one time exception and token of apology I have issued the $30 refund on the card you have used to pay prime.You will receive the refund in 3-5 business days.{Please note that 3-5 days is the time bank take to issue refund in your account}
shall I also send you the confirmation Email?

T Sure

N Please allow me a moment
I have sent you the Email
Could you please check and confirm?

T i have the email

N Great!
I’m again sorry for all the delay and the trouble that you’ve to face due to this issue.
I hope my efforts to help you were to your satisfaction?

T no

N On a personal level, I highly appreciate your patience, cooperation and understanding in this matter.
If there’s something that I missed to mention or to do, or if there’s something else I can do further to help you on this concern, please let me know and I’m more than pleased to assist you further.

T pay closer attention and do not imply that you are beyond human imperfection
goodbye

Nextdoor and Conversation around Business Card QR Codes

Conversations around QR codes on business cards (not QR codes in delivered packages) and if the QR code on that business card is safe (spoiler alert: yes it is safe)

Narrative:

There is currently conversation on Nextdoor around scams utilizing QR codes, as well as a company placing business cards with a QR code under windshield wipers. At least one Nextdoor user accused the business placing cards on cars of being one of the scammers/hackers. A Nextdoor user posted a photo of the QR code. I decided to use that QR code to run tests to see if the business cards with the QR codes are malicious or not.

Procedure:

I fired up an Android test device that’s isolated from the rest of my network. I used a program called tcpdump on my firewall in order to monitor and record traffic coming to and from that test device. I piped the output from that into a utility called tree so that I could save it and monitor it in real time at the same time. Then piped that back into tcpdump and piped that output into tree again as plaintext and monitored and saved that. I was left with two files: a dump file that could be opened in WireShark, and a txt file that listed all of the output as regular plain text.

This gave me a baseline of activity that my android device was doing before scanning any QR codes. I repeated the steps above while scanning the QR code.

My next step was to take the plain text output of both and pipe the output through filtering utilities like grep and sed to have only IP addresses and not the other information. I piped those through the utilities sort and uniq and so all that was left was a list of IP addresses BEFORE scanning the QR code, and IP addresses AFTER scanning the QR code. Then I piped everything through diff and was left with ONLY ip addresses that were not a part of the baseline (i.e. the IP addresses of servers visitied by scanning the QR code)

Those IP addresses were run through ip2location.io and infobyip.com for some basic information like location, hosting, and domain names.

Next I ran the domain in the QR code, as well as the domain the first one links to, through dnslytics.com for some more domain information.

Then, I ran the QR code link, and the destination link through virustotal.com.

Finally I examined the dumps in WireShark after filtering out IP addresses from the baseline checks.

Results:

It is not malicious

The servers contacted are all web hosts.

The first link is to a company that creates QR codes for you to link to, and then shares information such as “How many people scanned my QR code this week?” “Are there more people scanning this with Android or with iOS?” “What cities are the people scanning my QR code in?”

The second link is just the company website.

Neither website was shown to be malicious in virustotal.com‘s URL scanner


list for https://www.infobyip.com/ipbulklookup.php:

vqr.vc
tigersden.co
18.211.201.92
18.238.25.116
18.238.25.3
18.238.25.31
18.238.25.38
3.160.5.110
3.160.5.25
3.160.5.47
3.160.5.68
3.214.242.45
34.149.206.255
34.149.87.45
34.49.229.81
35.171.58.3
44.193.186.194
50.17.183.161
54.175.126.84